Familly at the airport

Flight Delay Service

At no extra cost.

Register your flight now

If your flight is delayed, you get more.

At Blue Cross®, part of our mission is to offer you the very best protection. That’s why we’re proud to offer the Flight Delay Service at no extra cost to anyone with Blue Cross travel insurance1. It provides you a range of benefits if your flight is delayed, including access to an airport lounge or even a hotel room, depending on the length of the delay.

Delay 3 hours or more

  • Access to an airport lounge2

Delay 6 hours or more

  • Hotel Room3 per policy
  • $50 allowance per person up to a maximum of $200 per policy4
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How to benefit cost-free from our Flight Delay Service

Anyone covered by Blue Cross travel insurance  can benefit from this service at no extra cost.

IMPORTANT: You can register your details up to 24 hours before
your departure time. To register, simply:

  • 1
    Create an account
  • 2
    Select a means of payment for compensation payouts (Interac, bank transfer)
  • 3
    Enter your flight details and insurance policy number
Register your flight now

How does the Flight Delay Service work?

Once you’ve registered, our system tracks your flight in real time. If your flight is delayed, you’ll receive a text message (SMS) or e-mail telling you how to benefit from the service.

Messages include:

  • notifications of flight delays
  • coupons for the lounge and hotel
  • notifications of fund transfers

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